Capability & vendor information

Everything a purchasing office needs to set us up as a vendor.

Pillar Facility Services is a women-owned janitorial and facility-care company serving Gaston, Mecklenburg, and York counties. Here are our classification codes, capabilities, and the documents we provide to purchasing offices.

Vendor data
Business namePillar Facility Services
Ownership100% women-owned Owned and operated by its two founders
Primary NAICS561720 Janitorial Services — SBA size standard $22.0M average annual receipts
Secondary NAICS561790 Other Services to Buildings and Dwellings — interior glass, high-dusting, and detail work
Product service codeS201 Housekeeping — Custodial & Janitorial
Place of performanceGaston & Mecklenburg counties, NC · York County, SC Mount Holly, Belmont, Gastonia, Charlotte, Lake Wylie, Fort Mill, Rock Hill
Business addressMount Holly, North Carolina Full street and remittance address furnished on the W-9 and vendor application
Procurement contactinfo@pillarfacilities.com Or use the quote form on the home page

Core capabilities

Recurring custodial service and scoped one-time work for administrative, public-facing, and institutional facilities.

  • Recurring janitorial serviceOffices, work areas, and common spaces on a written schedule
  • Restroom & breakroom careCleaning, sanitizing, and consumable restocking
  • Lobby & public-area readinessOpening and closing presentation standards
  • Floor care & interior glassRoutine floor work, entry glass, high-dusting, fixture detail
  • Turnover & move-out cleaningFixed-scope work against a defined checklist
  • Event resetsBefore-and-after cleaning for meetings and public events

Not offered at this time

Medical, clinical, or infection-control sanitation · hard-floor stripping, waxing, and carpet extraction · exterior or above-ground-level window work · regional multi-site contracts beyond current staffing. We decline scope we cannot staff and perform.

Documents

What we provide to your office.

Request any of these through the contact form during vendor setup.

  • Capability statementOne-page PDF with codes, capabilities, differentiators, and contact information. View · Download PDF
  • IRS Form W-9Taxpayer identification and certification, required before your office can set us up as a payee.
  • Certificate of insurance (ACORD 25)General liability and workers’ compensation, with your entity added as certificate holder or additional insured on request.
  • Articles of OrganizationNorth Carolina Secretary of State formation record confirming legal name and standing.
  • Sample scope of work & quality checklistThe facility scope document and inspection checklist used on every account.
  • ReferencesContactable references, provided with the customer’s written permission.

Buyer forms

What we complete and return.

Send your standard vendor packet and we will complete, sign, and return it. These are the forms public buyers in North Carolina most commonly require.

  • Vendor or supplier registration applicationYour agency’s own onboarding form and commodity-code selection.
  • ACH direct deposit authorizationBanking details submitted through your secure channel, never by email or web form.
  • W-9 and state tax formsCompleted and signed for your accounts payable file.
  • Insurance requirements & additional insured endorsementWe match limits and endorsements to your contract requirements before award.
  • E-Verify affidavitNorth Carolina public contracts commonly require an affidavit of E-Verify compliance status.
  • Iran Divestment Act and boycott certificationsStandard contract provisions confirming we are not on the State Treasurer’s divestment list.
  • Non-collusion, conflict of interest, drug-free workplaceRoutine bid affidavits included in most local and state solicitation packets.
  • Solicitation response formsPricing sheets, addenda acknowledgements, and required certifications submitted per your instructions.

Procurement contact

Send us a requirement.

Solicitations, sources-sought notices, subcontracting inquiries, and vendor packets all come to the same place.

Solicitations & quotes
Include the solicitation numberSend the number, due date, and any site-visit requirement. We confirm receipt and tell you plainly whether we intend to respond.
Prime contractors
Subcontract & supplier inquiriesWe can be added as a local subcontractor and perform under your quality program and reporting requirements.
Response time
One business dayTo acknowledge. Pricing follows a walkthrough or a defined scope — we do not quote custodial work sight unseen.
Open the contact form View capability statement