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Capability Statement

Janitorial and facility care for public agencies, institutions, and commercial buildings in Gaston and Mecklenburg counties, North Carolina, and York County, South Carolina.

Company overview

Pillar Facility Services is a women-owned janitorial company built for single facilities and small routes — the work a two-owner company can staff, supervise, and stand behind. Every account runs on a written scope of work, a documented inspection routine, and one accountable point of contact.

Core capabilities

  • Recurring janitorial serviceOffices, work areas, and common spaces on a written schedule
  • Restroom & breakroom careCleaning, sanitizing, and consumable restocking
  • Lobby & public-area readinessOpening and closing presentation standards
  • Floor care & interior glassRoutine floor work, entry glass, high-dusting, fixture detail
  • Turnover & move-out cleaningFixed-scope work against a defined checklist
  • Event resetsBefore-and-after cleaning for meetings and public events

Why Pillar

  • Written scope firstTasks, frequencies, exclusions, and access rules are agreed in writing before a price is quoted.
  • Owner-inspectedAn owner checks the work against the scope on a stated schedule and signs the inspection record.
  • One contactA single named person receives every issue and records the corrective action.
  • Right-sizedWe take the buildings we can staff ourselves, and say so plainly when a scope is beyond us.

Leadership experience

Pillar’s two managing members bring supervisory experience from high-volume, public-facing service operations: sanitation controls, inspection readiness, shift accountability, and presentation standards. Every Pillar account is run by an owner.